The Software Process and Measurement Cast 618 is a conversation about “process” that I had with two great people, Mike King and Beth Leonard, in March of 2020. Just doing the process to check the box for a rating or certification, whether the CMMI, CMMC, Scrum, or any other framework, destroys legitimacy and trust.
(more…)Process
September 27, 2020
SPaMCAST 618 – Process, Not Just Checking The Box, A Conversation with Mike King and Beth Leonard
Posted by tcagley under Process | Tags: King, Process, Process Improvement |Leave a Comment
October 22, 2019
Value Stream and Process Mapping Webinar Follow-up
Posted by tcagley under Process | Tags: Process Mapping, Value Stream |Leave a Comment
Once or twice a year I do a webinar for The Great IT Professional. They are a fantastic group and deliver a ton of value to the IT community. Today the webinar I delivered was titled: Value Stream and Process Mapping. The focus of the session was to give listeners an understanding of the differences between a value stream and process map, the questions each of these techniques are useful for addressing, and a place to start the process for each.
I have heard that the audio was spotty (at best). I have been assured by the folks at The Great IT Professional that the recording is solid, please listen when you are notified that the audio is ready. I have no clue why some people had trouble and others had no problem.
Regardless of the audio difficulties, the slides are available for your perusal. The webinar is an extract of a full-day workshop deployed in organizations that are interested in learning to document value streams. The slides are available via the link below:
Let me know if you would like to discuss a value stream mapping workshop or if you have comments on the slides at tcagley@tomcagley.com
More information on Value Chain, Value Stream, and Process Mapping: (more…)
March 28, 2019
Measuring Value Chain, Steams and Process Maps
Posted by tcagley under Measurement, Process | Tags: Measurement, Value Chain Mapping |Leave a Comment

The kingfisher was about this far away!
Each mapping layer, value chains, value streams, and process maps serve related but different purposes. As an organization drills down from a value chain to a process map different measures and metrics are exposed. One could summarize value chain metrics as high-level cost, revenue and speed while process mapping as variations on effort, delay, and work-in-process. Each metric set is highly related but targeted at different levels of the organization.
Value Chain Metrics Pallet (more…)
March 26, 2019
Value Chains, Streams and Maps – What a Mess!
Posted by tcagley under Process | Tags: Process Map, Value Chain, Value Stream |1 Comment
I recently presented a workshop on value chain mapping to the NE Ohio Scrum Users Group (note for those who say user groups are passe – this is one of seven heavily attend users group that I attend in multiple cities). Preparing for the workshop and then based on the reaction of the attendees, it became very apparent that three terms are often conflated or confused. The three concepts are value chain, value stream, and process map. Each concept is a reflection of different level of analysis each are necessary to develop a solid understanding of how a piece of work is transformed into a shippable product and identifying the customer you are trying to serve. (more…)
March 19, 2019
Guardrails Don’t Always Work
Posted by tcagley under Process | Tags: Decision Making, Guardrails, Self-organizing |1 Comment
Guardrails are a tool to ensure alignment with the organization’s goals and objectives and to keep people on the right path, but they are not effective in all circumstances. Three circumstances that lead guardrails to be less useful include: (more…)
August 18, 2018
The Checklist Manifesto by Atul Gawande, Re-read Week 4 – The End Of The Master Builder
Posted by tcagley under Process, Re-read Saturday | Tags: Checklist, Process, Re-read Saturday |[16] Comments
In week 4 of re-read of The Checklist Manifesto by Atul Gawande (use the link and buy a copy so you can read along) we tackle Chapter 3, The End Of The Master Builder. In Chapter 3 Gawande identifies the scenarios in which checklists have an impact. Checklists provide value even in complicated scenarios. (more…)
May 1, 2016
SPaMCAST 392 – Mix Tape 2009, Lister, Chemuturi, Brennan
Posted by tcagley under Business Analysis, Estimation, Process | Tags: Business Analysis, Estimation, IIBA, Template Zombies |Leave a Comment
I am still traveling for the next two weeks. The trip is a mixture of vacation and a board meeting but that does not mean you will have to forego your weekly SPaMCAST. In place of our normal format, I am posting a mix tape of the answers to the “If you could change two things” question I have been asking interviewees for nearly ten years. This week on SPaMCAST 392 we feature our top downloaded podcasts from the year 2009:
SPaMCAST 51 – Tim Lister on Adrenaline Junkies and Template Zombies
Tim discussed ending the estimating charade. Tim stated it would be better if we recognized estimating as goal setting. Secondly, he noted that a lot of outsourcing has overshot its mark and reduced our organizational capabilities.
SPaMCAST 67 – Murali Chemuturi on Software Estimation Best Practices, Tools & Techniques
Murali used his wishes to state that estimators need a better grasp and understanding the concepts of productivity and scheduling.
SPaMCAST 69 – Kevin Brennan on Business Analysis
Kevin answered a different question and discussed the message he would share with a C-Level executive to describe why business analysis is important to them.
If you enjoyed the snippets please use the links to listen to the whole interviews. Next week 2010!
April 24, 2016
SPaMCAST 391 – Mix Tape 2007 – 2008, McKnight, Iwanicki, Goldsmith
Posted by tcagley under Process | Tags: Podcast, PPQA, Requirements, Six Sigma |Leave a Comment
The first full Software Process and Measurement Cast posted on January 29th, 2007. When the first cast posted we were on an every other week schedule whereas today we post weekly. Over the next few weeks, I will be traveling. The trip is a mixture of vacation and a board meeting but that does not mean you will have to forego your weekly SPaMCAST. In place of our normal format, I will post a mixtape of the answers to the “If you could change two things” question I have been asking interviewees for nearly ten years.
SPaMCAST 391 will feature our top downloaded podcasts from the years of 2007 and 2008:
SPaMCAST 2 – Will McKnight on Process and Product Quality Assurance
Will used his wishes to talk about the need for an organizational process focus and the guidance to sustain process improvement.
SPaMCAST 4 – Stasia Iwanicki on Six Sigma
Stasia used her first wish to address requirements capture, development, and management. Her second wish was for better measurement for supporting the software development process.
SPaMCAST 49 – Robin Goldsmith on Requirements
Robin used his wishes to discuss the need to capture and validate the real business requirements which lead to better systems.
If you enjoyed the snippets please use the links to listen to the whole interviews. Next week 2009!