Sunset over Lake Erie

A sunset is a gift with no strings!

While there are many leadership types and models, one commonality is that the really great leaders have the ability to give and take feedback. The free flow of feedback is a form of reciprocity in which the gift is honest and well-meaning knowledge, advice, or guidance. Servant leadership requires this type of reciprocity. The servant leader works to empower and serve the people he or she leads while the free flow of feedback generates engagement and brings teams and organizations together. Generating reciprocity is an important skill that needs to be carefully cultivated by a leader. Servant leaders at the team level often use two basic tools to generate reciprocity: gift giving and content marketing. (more…)

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SPaMCAST 511 features our essay on reciprocity.  Reciprocal agreements are part of working and playing well with others that we begin learning on the playground and then bring to the office with us. There are many types of reciprocal agreements in a typical agile project.

Entries in the Reciprocity theme:

Reciprocity and Reciprocal Agreements In Action https://bit.ly/2MbxIP3

Five Reciprocal Agreements In Agile https://bit.ly/2MguslE

Reciprocity or Manipulation? Seven Simple Questions https://bit.ly/2CDotIa

Negative and Unhealthy Reciprocity https://bit.ly/2oZRp3v

Our second column features Kim Pries, the Software Sensei.  Kim discusses the use and impact of domain-specific languages.  The Software Sensei provides sage advice!

The final column this week introduces the Software Process and Measurement Cast listeners to Sandeep Koorse. Sandeep delivers advice on an innovative approach to ensure retrospectives deliver value.  Reach out to Sandeep at sandeep@koorse.com

Re-Read Saturday News (more…)

 

Book Cover

We have four or five more weeks left in this re-read, which means it is time to start soliciting ideas for the next book. Sandeep Koorse has suggested Charles Duhigg’s The Power of Habit  (actually he referenced the book twice in his appearance on the SPaMCAST 511 which will be coming out tomorrow). What are your suggestions?

In week 7 of re-read of The Checklist Manifesto by Atul Gawande (use the link and buy a copy so you can read along) we read about Atul’s visit to the Checklist Factory. In this chapter, Dr. Gawande provides the reader with many of the basics needed to create valuable checklists.

 

Chapter 6, The Checklist Factory (more…)

What is the outcome if the sign is on the ground?

In our essay Reciprocity or Manipulation, we broached the idea that reciprocity can be negative. Negative actions are often reciprocated with negative actions.  Just yell at a driver who just misses you as you jog through a city and see what response you get. In general, negative reciprocity is behavior that occurs when an action has a negative effect on someone and that someone returns with an action that is approximately as negative. Tit for tat behavior is a polite way to describe negative reciprocity. (more…)

Are we being manipulated?

Reciprocity is a social norm that helps shape relationships.  Reciprocity happens where a recipient responds to a positive or negative action with another positive or negative action (we peel back the covers on negative reciprocity soon). Reciprocity is a tool agile coaches, just like salespeople, use to generate agreements amongst teams and stakeholders. The word “use” screams control and negative types of manipulation, so coaches need to be able to recognize when they are generating a scenario of reciprocity due to generosity or a scenario where they are trying to manipulate others for their own gratification.  Every coach needs to pause to reflect before they take an action that they believe is part of the flow of reciprocity.  Here is a simple checklist comprised of seven questions to help a coach consider their actions: (more…)

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We are doing something special in SPaMCAST 510.  Over the past couple of years we have talked to Steve Tendon and Wolfram Müller about their book, Hyper-Productive Knowledge Work Performance, The TameFlow Approach and Its Application to Scrum and Kanban. Today as part of our conversation Steve and Wolfram shine a light on some of the finer points in the book! They also share how they became collaborations on the book.  Remember to buy a copy and support the authors and the podcast https://amzn.to/2MOxbXY .  

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In week 6 of re-read of The Checklist Manifesto by Atul Gawande (use the link and buy a copy so you can read along) we read about Atul’s first try using a checklist to solve a big problem.  The Chapter is titled The First Try. Let’s just say it is a learning opportunity.

The chapter starts with an example of Dr. Gawande engaging with the World Health Organization (WHO) to help address safety because of the massive increase in the number of surgeries. The problem was not that surgeries were being done, surgery saves lives, but rather the number of complications that happened in conjunction with the surgeries. The rate of post-surgical complications was unacceptably high. (more…)