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SPaMCAST 459 features our essay on resistance.  Organizational change is a common, almost ubiquitous, feature in today’s business world. Change is known under many monikers ranging from transformation to creative destruction.  The variety of names is a portent to the one constant in any organizational change: resistance.  Some resistance is inevitable, even if everyone is involved in the plan.Organizational change will always foment some degree of resistance that unless recognized can fester and lead to failure. This essay will help you find and mitigate the risk of resistance!

The second column this week is from Gene Hughson and his Form Follows Function column. Gene discusses his essay titled Innovation, Intention, Planning, and Execution. One of the gems Gene delivers in our discussion is that effectiveness requires reasoned, intentional action. While we might all agree, why is it so hard to remember that when push comes to shove in a project?

Jeremy Berriault brings his QA Corner to the cast in order to discuss testing packages.  Jeremy weighs in on whether testing a package is any different than testing any other piece of code.

A promo for 2017 Agile Leadership Summit:

Mark your calendar for an entirely new class of business conference. More “business theater” than conference, the 2017 Agile Leadership Summit (September 22nd in Washington, DC) is sponsored by AgileCxO (agilecxo.org). It features an integrated mix of six vignettes on Agile leadership, two fantastic industry keynotes, and onstage jazz musicians who are demonstrating agility, iteration, and excellence throughout. Learn more at http://agilecxo.org.

For other events, SPaMCAST team members will be attending check the recent blog entry titled Upcoming Conferences and Webinars!

Re-Read Saturday News

This week Steven dives into Chapter 8 of Paul Gibbons’ book The Science of Successful Organizational Change.  Change is a central activity of every organization.  Three more weeks are left Steven intends to spend two weeks on Chapter 9 and then we will have a grand finale.  Remember to use the link in the essay to buy a copy of the book to support the author, the podcast, and the blog! (more…)

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The Science of Successful Organizational Change

The Science of Successful Organizational Change

This week Steven dives into Chapter 8 of Paul Gibbons’ book The Science of Successful Organizational Change.  Change is a central activity of every organization.  Three more weeks are left Steven intends to spend two weeks on Chapter 9 and then we will have a grand finale.  Remember to use the link in the essay to buy a copy of the book to support the author, the podcast, and the blog!

Special note – I will publish a poll for the next book early next week soon.  Are there other suggestions?

The current list of suggestions are:

Peter Senge – The Fifth Discipline: The Art & Practice of The Learning Organization
Daniel S. Vacanti – Actionable Agile Metrics for Predictability (An Introduction)
Kahneman – Thinking fast and slow
Burrows – Kanban from the inside
Kruse – 15 secrets successful people know about time management
– Tom

 

This week’s chapter concludes Part III Change Tactics of “Paul Gibbons book “The Science of Successful Organizational Change” (get your copy).

Chapter 8 – The Science of Changing Hearts and Minds (more…)

Chips Pack Complexly!

Complexity introduces uncertainty. The operational definition of complexity is the interaction of components in which the outcome is not perfectly predictable based on the known or measured inputs.  The question posed in this discussion of the difference between complication and complexity is why we should care about complexity.  In the software centric part of IT departments, the simple answer is that complexity changes the behaviors of everyone involved in three major ways. (more…)

No Mowing Sign

The Environment is Complex

Having been involved in the world of buying, building, maintaining, and testing software for many years, one of the longest running conversations between everyone involved with delivering value is the impact of complexity on cost, effort, quality and even on the ultimate solution to business problems.  The concept of complexity and the impact of complexity is unfortunately – complex.   The importance of developing an understanding of complexity is complicated by a lack of a crisp definition and a confusion of the topic with the concept of complicated.  The difference between complicated and complex is not a mere nuance; the distinction will affect the options we perceive are available to solve any specific problem.

(more…)

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Subscribe on iTunes
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SPaMCAST 458 features our interview with Billie Schuttpelz.  We discussed why many organizations need help learning to use agile and lean.  We delved into the role of the coach and facilitator in helping an organization change and shape the message of change.  If you are involved in organizational transformations this is a must-listen interview.

Billie’s short bio:

Billie is a ‘force of nature’ breaking up the boulders blocking transformation; building bridges between technical people and business partners. She applies the perspective gained in a 20 year career including engagements in 5 countries to provide dynamic creativity and positive energy to everything she does. Billie’s ability to make the impossible seem possible is what powers agile transformations.

We also have a promo for 2017 Agile Leadership Summit:

Mark your calendar for an entirely new class of business conference. More “business theater” than conference, the 2017 Agile Leadership Summit (September 22nd in Washington, DC) is sponsored by AgileCxO (agilecxo.org). It features an integrated mix of six vignettes on Agile leadership, two fantastic industry keynotes, and onstage jazz musicians who are demonstrating agility, iteration, and excellence throughout. Learn more at http://agilecxo.org.

For other events, SPaMCAST team members will be attending check the recent blog entry titled Upcoming Conferences and Webinars!

Re-Read Saturday News

This week Steven dives into Chapter 7 of Paul Gibbons’ book The Science of Successful Organizational Change.  Change is a central activity of every organization.  How changes happen is not as straightforward as commanding that change happens.  No one likes to be changed or manipulated.  Self-organization maximizes the impact of change but alas no change is like waving a magic wand. Remember to use the link in the essay to buy a copy of the book to support the author, the podcast, and the blog!   

This week and previous installments: (more…)

The Science of Successful Organizational Change

The Science of Successful Organizational Change

 

This week Steven dives into Chapter 7 of Paul Gibbons’ book The Science of Successful Organizational Change.  Change is a central activity of every organization.  How changes happen is not as straight forward commanding that change happens.  No one likes to be changed or manipulated.  Self-organization maximizes the impact of change but alas no change is like waving a magic wand.  Remember to use the link in the essay to buy a copy of the book to support the author, the podcast, and the blog!

Special note – we at 3 or 4 weeks from the end of this re-read.  I will publish a poll for the next week soon.  Are there suggestions?

– Tom

“The Science of Changing Behaviors”, under Change Tactics, is the subject of Chapter 7 in Paul Gibbons book, The Science of Successful Organizational Change (get your copy).

Chapter 7 – The Science of Changing Behaviors

Gibbons states an obvious, but often overlooked, maxim about change to begin Chapter 7 –
“Major change requires behavioral change” (p. 189) (more…)

You Better Ask Questions!

The role of a coach often centers on diagnosing problems and helping people come to an understanding of how their behavior or feelings are affecting their team and organization. Rarely is an issue so obvious that simply observing behavior and then sharing observations generate organizational or self-awareness. Questions are an important tool in any coach’s data gathering arsenal. Some questions are useful to expose management or leadership behaviors while others are targeted to generate knowledge at the individual and group level.  A sample of questions useful when working with individuals or groups (outside the earshot of their managers).

  1. Is it harder to get out of bed to come to work than it used to be?

This is a fairly blunt question that can be used once you have established a rapport with a team or group.  It establishes an admission that something has changed and that the respondent is less motivated. (more…)