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Software Process and Measurement Cast 490 features a return visit from Michael West.  Michael West is the author of Return On Process (ROP): Getting Real Performance Results from Process and Real Process Improvement Using the CMMI Michael and I talked process improvement and how process improvement translates to the bottom line.  Mr West originally appeared on the SPaMCAST 308 [https://bit.ly/2ITlKsf]

Michael’s bio:

Michael West is a life-long practitioner and student of process improvement. He is the co-founder of Natural Systems Process Improvement (Natural SPI), a consultancy specializing in designing, developing, and deploying process systems that enable measurable business performance improvement gains. Mr. West’s process insights and innovations have helped many organizations in various sectors of the economy achieve real process and performance improvement. His process consulting clients include ATK, Autodesk, AVL, BAE, BB&T, Crane Aerospace, DCS, Deloitte, Sandia National Labs, Reliability First, and the US Navy. Mr. West frequently presents and speaks at industry conferences, and is the author of Real Process Improvement Using the CMMI (CRC Press, 2004) and Return On Process (ROP): Getting Real Performance Results from Process Improvement (CRC Press, 2013).

Contact Michael at:

Web: http://www.naturalspi.com/

Email: michael@naturalspi.com

Twitter: @ItsTheProcess

Re-Read Saturday News

In week five of the re-read of L. David Marquet’s Turn the Ship Around! (https://amzn.to/2qujXmL) we tackle chapters five and six.  These two chapters, titled Call to Action and Whatever They Tell Me To Do! continue to tell the stories that form the basis for Marquet’s leadership model.

Current Installment:

Week 5: Call to Action and Whatever they tell me to do!https://bit.ly/2IXZugS


Previous Installments: (more…)

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SPaMCAST 488 features our interview with Prem Ranganath. Prem and I discussed why organizations need to focus on innovation and excellence.  The topic might sound trite; however, making innovation and excellence happen is hard. Prem provides examples and advice from the real world.

Prem is responsible for developing and implementing a comprehensive quality strategy for product engineering covering people, process, tools and an enabling culture at Trilliant Networks.  Prem takes an intrapreneurial approach to empowering Trilliant’s customers by enabling lean, agile solution delivery and a culture of quality. He enjoys working with teams to solve problems using design thinking and experimentation.

In 2017, Prem was the Capability Challenge champion and is a member of ASQ’s Influential Voices program. (more…)

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SPaMCAST 464 features our interview with Beth Leonard.  Beth and I talked about innovative thinking, risk-based reviews, the CMMI and making the software development process more effective and efficient. Beth is an incredible person for her innovative thinking in the software development world…and more!

Ms. Beth Leonard is an executive with over 20 years of IT/IS management, quality assurance, and process improvement experience across the government contracting industry. She is an ITIL Expert, ISO Internal and External Auditor (ISO standards: 9001, 19011, 20000, 27001), A2LA accredited ISO/IEC 17020:2012 assessor, Black Belt Six Sigma, and PMP, and is an expert in CMMI-DEV, CMMI-SVC, and NIST 800.53 security controls. She has previously held positions in multiple areas of program/project, security, service management (e.g., ITIL), and is passionate about increasing customer satisfaction, implementing realistic best practices across organizations, and mentorship.

Beth is an award-winning speaker in her field; frequently invited to both local and international-level industry events to speak about such topics as customer satisfaction, organizational metrics development, CMMI, ISO, management reviews and techniques, as well as quality assurance.

On a personal level, she is the mom of two boys, loves paddle boarding and aerial yoga, and has a blog about Living with Neuroendocrine Cancer.

Website:https://www.attain.com/

Twitter: @guruofprocess

Linkedin; https://www.linkedin.com/in/beth-leonard/

A couple of promos!
First is a promo for my upcoming ITMPI Webinar! (more…)

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SPaMCAST 455 features our interview with Michael King.  We talked about Michael’s approach to Agile, process improvement and the CMMI at Halfaker and Associates.  Michael provides a glimpse into making a change in the real world.  Mr. King delivers more than just theory.  One word describes the interview – insightful.

Michael’s Bio:

Michael King serves as Chief Technology Officer at Halfaker and Associates (www.halfaker.com), leading customer solution architecture, internal IT operations, business process architecture, and quality management activities.  Michael has 14 years of systems engineering, project management, and process design experience within the Federal contracting industry.  He has previously served as Halfaker’s Chief Operating Officer.  Prior to Halfaker, Michael worked within Lockheed Martin’s Critical Infrastructure Protection group, providing system engineering support related to identity management, physical security, and cyber security.  Michael holds a Bachelors in Computer Engineering from the University of Virginia, a Masters in Information Systems and Technology from Johns Hopkins, and several professional certifications (PMP, PMI-ACP, SAFe SA).  Michael King writes about organization design, Agile, and process management at https://designinggreatorganizations.com.

Twitter: https://twitter.com/mikehking

LinkedIn: https://www.linkedin.com/in/mikehking/D

Re-Read Saturday News

This week Steven dives into Chapter 3 of Paul Gibbons’ book The Science of Successful Organizational Change.  This chapter has provided me several sleepless nights considering the difference between complicated and complex systems.  Understanding the difference is important making change happen, work, and stick!  Remember to use the link in the essay to buy a copy of the book to support the author, the podcast, and the blog!  

This week and previous installments: (more…)

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The Software Process and Measurement Cast features our interview with Kirk Botula on capability.  Kirk makes the argument that capability is crucial for organizational health and agility.

Kirk Botula is the CEO of the CMMI® Institute, the home of the globally-adopted capability improvement framework that guides organizations in high-performance operations. Botula is a global growth company executive whose career has been focused on advancing the common good through the commercialization of technology. Prior to CMMI Institute, Botula served as President of Confluence, a global financial technology firm with operations in North America, EMEA and Asia.

During his tenure, Confluence became the leading provider in its space achieving market share exceeding 70% in North America and 20% globally, while delivering the industry leading NPS of 40. Botula also served at BNY Mellon, Compunetix, and as a strategist to a variety of nonprofit and for-profit organizations. He has a BFA and MSIA from Carnegie Mellon University and lives in Pittsburgh with his wife and three daughters.

Reach out to Kirk at info@cmmiinstitute.com (more…)

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The Software Process and Measurement Cast 402 features our interview with Ulises Torres.  Ulises and I talked about how his firm, Intellego, has leveraged Agile and the CMMI to improve quality, increase customer satisfaction and business. Ulises makes a strong argument that for his company, Agile and the CMMI are better together.

Ulises Torres has over 24 years of experience in IT, either as a Developer, Team Leader, Project Manager or as an Architect, analyzing, designing, building and implementing a large number of applications, mainly with regard to retail, manufacturing, logistics/distribution and financials.  He has worked in software factories, running different projects at the same time and has formal training and proficiency in QA, Scrum, Lean Kanban, Six sigma, OOP, UML, RUP,  CMMI and PMI frameworks.

Ulises work at Intellego, a development of solutions and information management services company with offices in México, Chile, Colombia, Brazil, Perú, and USA.

Contact Information:

Email: utorres@intellego.com.mx

Web: http://www.grupointellego.com/en/the-company/
http://www.grupointellego.com/la-compania/

Re-Read Saturday News

This week we continue the Re-read Saturday of  Kent Beck’s XP Explained, Second Edition with a discussion of Chapters 6 and 7.  Practices, Beck notes represent endpoints that need to be pursued using “baby steps” but they are at the core of how we practice XP. Use the link to XP Explained in the show notes when you buy your copy to read along to support both the blog and podcast. Visit the Software Process and Measurement Blog (www.tcagley.wordpress.com) to catch up on past installments of Re-Read Saturday. (more…)

20160324_165235

Nesting Easter eggs show each layer of the process improvement architecture

One of my children owned a (Russian nesting doll) that is now somewhere in our attic.  I was always struck how one piece fit within the other and how getting the assembly out of order generated a mess. I think I learned more from the toy than my children did.  The matryoshka doll is a wonderful metaphor for models, frameworks, and methodologies. A model represents the outside shell into which a framework fits followed by the next doll representing a methodology placed inside the framework. Like models, frameworks, and methodologies, each individual doll is unique, but they are related to the whole group of dolls. (more…)