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SPaMCAST 499 will feature our essay on trust and coaching. Coaches are among most effective tools used to help teams improve. In SPaMCAST 496 – Sam Laing I highlighted the need for trust between a coach and the team or person they are coaching. Without trust, a coach will not be very effective.  Two powerful and related tools!

In the rocker as they call it stock car racing is Wolfram Müller. Wolfram co-authored Hyper-Productive Knowledge Work Performance, The TameFlow Approach with Steve Tendon.  We talk about Chapter 23 titled Reliable Scrum and Reliable Kanban. Wolfram can be found on LinkedIn at https://bit.ly/2qXvgnw

Anchoring the cast is the Software Sensei, Kim Pries.  Kim discusses software safety. Tools and software languages can have a major impact on software safety and all of our lives depend on software these days!

Re-Read Saturday News

In week 14 of our re-read of L. David Marquet’s Turn the Ship Around!  we begin Part IV of Turn The Ship Around and tackle chapter 21. The first three parts of the book bring the story to the beginning of deployment of the Santa Fe.  Part IV picks up from that point! (more…)

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Not a bed of roses but rather a . . .

Trust is an important factor in decision making. The higher the level of trust in the in the information you are receiving or people involved in a decision, the easier it will be to make a decision. Easier, in this scenario, equates to using trust as a filter or qualifier of information. Filtering information does not always generate the best decision. When trust is a filter, trust intensifies many cognitive biases. There are more than a few cognitive biases that reduce the amount of perceived uncertainty and risk attributed to a decision. For example, I trust my wife’s ability to see color (she is an award-winning graphic designer and I am color blind).  When picking out clothes for work or an evening on the town I am disadvantaged and I am at risk of creating a bad impression. My trust in her ability to match colors reduces the uncertainty and risk that I will have glaring color mismatches (unless I have irritated her before asking for help). Examples of cognitive biases impacted by trust include the following: (more…)

Coaching is a tool to help individuals or teams improve performance. Effective coaching requires trust but – not all trust is the same. Christophe Hubert (@christopheXpert) responded to our essay, Trust, the Backbone of Coaching by tweeting:

“Could we define a trust level on a scale?”

The answer is obvious, we do not trust everyone to the same level. I trust the person that delivers mail to my house differently than my wife or family. The knowledge that trust is variable is important to help coaches tailor their approach. (more…)

Coaches are among most effective tools used to help teams improve. In SPaMCAST 496 – Sam Laing and I highlighted the need for trust between a coach and the team or person they are coaching. Without trust, a coach will not be very effective. Bad coaching can leave a team worse off than they were before. Trust, however, is not something you can purchase at the corner gas station. Trust is something that needs to nurtured and developed. The term”developed” is code for hard work by everyone involved! The overall level of effort needed to find and bond with a coach strongly suggests that teams should have established a relationship with their coach(es) before they jointly have to deal with a crisis (we will explore long-term coaching later in this series). Building trust, for the most part, is a point affair. The behaviors that build trust between a coach and coachee include: (more…)

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SPaMCAST 485 features essay titled “A Simple Checklist for Choosing a Mentor.” Everyone needs a mentor, but they are hard to find, and even when you find someone willing they might not be the right person!  Enter: a checklist!

Blog entries (in case you would rather read the entries) in our recent coaching/mentor theme include:

In the second spot this week, Jeremy Berriault will bring his QA Corner to the cast. We will discuss trusting your team. Trust is a huge deal, and unless it goes both ways it is not really trust.  FYI – Jeremy has recently moved the QA Corner to https://qacorner.blog/

Rounding out the cast, Kim Pries, the Software Sensei will return with the second part of his essay titled “Muddling Through.” The essay is based on the article, “The Science of “Muddling Through” by Charles E. Lindblom.  The article was originally published in 1959, but it still has an important message that resonates now.  Part One was originally published in SPaMCAST 477 http://bit.ly/2IiGoCw

Re-Read Saturday News

Before we wrap up our re-read of Daniel S. Vacanti’s Actionable Agile Metrics for Predictability: An Introduction (buy a copy today) remember that we will begin our re-read of Turn the Ship Around by L. David Marquet next week!  Buy your copy and listen to the interview I did with Mr. Marquet (SPaMCAST 202). If you want to get ahead, the book after that will be The Checklist Manifesto by Atul Gawande (I recently bought a copy and want to share what I have gotten out of it). Now on with the main attraction! (more…)

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The Software Process and Measurement Cast 479 three columns!  The first column features a recent essay on the difference between a coach and a mentor in the form of a simple checklist. Which do you need?  Check out the other three entries in this theme on the Software Process and Measurement Cast blog.

Our second column features Steve Tendon who brings his Tame The Flow: Hyper-Productive Knowledge-Work Performance, The TameFlow Approach and Its Application to Scrum and Kanban  (buy a copy here) to the cast.  Chapter 20 and 21 are extremely important to understanding and applying the TameFlow approach, therefore, we are spending time with the author to get to the heart of the concepts.

Anchoring the cast is Jon Quigley returning with his column, Alpha and Omega of Product Development.  Jon and I discussed why employee engagement is more than an academic topic.

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Everyone should avail themselves of coaching and mentoring.  The question then is when you need a coach or a mentor.  A simple checklist will help the decision-making process, and at the same time help to make a clear distinction between what you should expect from a mentor or a coach.  The seven yes/no questions can be used to distinguish between whether you need a mentor or coach are: (more…)