Part 3 of Team Topologies: Organizing Business And Technology Teams For Fast Flow, integrates team interactions with the team topologies. In Chapter 7, Team Interaction Modes, the authors define three basic interaction patterns. The three are:
- Collaboration – working closely with other teams,
- X-as-a-Service – providing or consuming a service with minimal interaction, and
- Facilitating – helping another team clear impediments.
Each team probably uses multiple approaches, however, one is the most common. The team’s topology predicts its most common mode. For example, a stream-aligned team will generally collaborate with other stream-aligned teams. Alternatively, they will use the x-as-a- service mode with other teams they have transactional relationships with. For example, procuring software licenses would require interacting with procurement. Interaction modes change based on context.
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