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SPaMCAST 571 features our essay titled the Art of Saying No.  I recently presented a workshop on saying no — a simple word that is very difficult to say.  During the session, three specific reasons why participants could not say no generated a huge debate. Today we ask you to decide how you feel about the impact of a history of performance, interruptions, and demands. Feel free to share your opinion. 

We will also have a visit from Jeremy Berriault.  In the QA Corner this month, Jeremy provides observations about outside interests and their ability to improve focus and reduce burnout. Jeremy’s outside interests are Jiu-Jitsu and his family.  Jeremy can be reached at Berriault and Associates Consulting Group or by email at 

We had planned to have Michael Larsen on the cast this week, however, Mr. Larsen was affected by power outages in the Bay Area of California due to wildfires.  (more…)

Saying no, at least where appropriate, is an important tool to ensure good morale, high productivity and delivering more value.  Just saying “no” is easy, having the statement be safe and make sense requires several prerequisite conditions.   (more…)