Getting Ready To Assemble

We continue to our poll to select the next book in the Re-read Saturday feature.  Last week we announced that we would run the poll for two weeks — currently Thinking Fast and Slow has run away from the pack.  If you would like to weigh-in on the which book should be next, vote in the poll below:

The Re-Read Saturday feature was inaugurated in 2015 with a re-read of The Goal.  Over the years the re-read has served many purposes. I have pursued the Re-read to help remind the readers of the blog about power concepts that are core to software development or process improvement.  In some cases, readers have written to indicate that the books in the series were new to them (a few times they have been new to me). One of the selfish reasons I have continued to invest my time in the series is to reinforce my knowledge of the concepts. Several of the entries in the series are perennially top pages visited on the blog.  I am looking forward to the next book — whichever it is. You get to choose, and unlike the guy in the grocery store yesterday, I am not leaning on the scale (those bananas did NOT weight 17 lbs!).

One more thing, I want to say thanks to the help received from many sources that help get the blog and podcast to you. The people that make this possible include Meghan Cagley, Matt Williams, Tom Cagley Sr, Steven Adams, Barb Cagley and everyone that comments publicly and privately are a few of the people I am referencing when I say ‘we’.  If you are interested in getting involved you can be part of ‘we,’ let us know at spamcastinfo@gmail.com or leave a message at 01-440-668-5717 with your thoughts or how you would like to contribute.

If you are new to our Re-read Feature and want to get a sense of how this Re-read Saturday thing works, here are the entries for The Goal:

Chapters 1 through 3

Chapters 4 through 6

Chapters 7 through 9

Chapters 10 through 12

Chapters 13 through 16.

Chapters 17 through 18

Chapters 19 through 20

Chapters 21 through 22

Chapters 23 through 24

Chapters 25 and 26

Chapters 27 and 28

Chapter 29 and 30

Chapters 31 and 32

Chapters 33 and 34

Chapters 35 and 36.

Chapters 37 and 38.

Chapters 39 and 40

 

Book Cover

 

The Goal: A Business Graphic Novel
Eliyahu M. Goldratt
As adapted by Dwight Jon Zimmerman and Dean Motter

 

The Goal, by Eliyahu M. Goldratt, is one of those books that have changed the world. I personally keep it next to my copy of Deming’s, Out of the Crisis. When one picks up a graphic adaptation of a book that you recently have re-read and you have to answer three questions:

  1. Is the material true to the original author’s ideas?
  2. Are the critical concepts easier to consume?
  3. Do the characters translate from text to pictures well?

(more…)

download

This is a re-play of our the re-read of The Goal. If you don’t have a copy of the book, buy one.  If you use the link below it will support the Software Process and Measurement blog and podcast. Dead Tree Version or Kindle Version 

I am running the poll for the next book in our Re-read Saturday feature.  We are nearly done with  The Science of Successful Organizational Change!  As in past polls please vote twice or suggest a write-in candidate in the comments.  We will run the poll for two weeks.  Let the voting begin!

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I am traveling this week in India for the 13th CSI/IFPUG International Software Measurement & Analysis Conference: “Creating Value from Measurement”. Read more about it here. In the meantime, enjoy some classic content, and I’ll be back with new blog entries next week. (more…)

XP Explained

This week we tackle teams in XP and why XP works based on the Theory of Constraints in Extreme Programing Explained, Second Edition (2005). The two chapters are linked by the idea that work is delivered most effectively when  teams or organizations achieve a consistent flow. (more…)

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I had intended to spend the last entry our re-read of the The Goal waxing poetic about the afterward in the book titled “Standing on the Shoulders of Giants”. Suffice it to say that the afterward does an excellent job describing the practical and theoretical basis for Goldratt and Cox’s ideas that ultimately shaped the both lean and process improvement movements since 1984.

Previous Installments:

Part 1       Part 2       Part 3      Part 4      Part 5 
Part 6       Part 7      Part 8     Part 9      Part 10
Part 11     Part 12      Part 13    Part 14    Part 15
Part 16    Part 17

The Goal is important because it introduced and explained the theory of constraints (TOC), which has proven over and over again to be critical to anyone managing a system. The TOC says that the output of any manageable system is limited by a small number of constraints and that all typical systems have at least one constraint. I recently had a discussion with a colleague that posited that not all systems have constraints. He laid out a scenario in which if you had unlimited resources and capability it would be possible to create a system without constraints. While theoretically true, it would be safe to embrace the operational hypothesis that any realistic process has at least one constraint. Understanding the constraints that affect a process or system provides anyone with an interest in process improvement with a powerful tool to deliver effective change. I do mean anyone! While the novel is set in a manufacturing environment, it is easy to identify how the ideas can apply to any setting where work follows a systematic process. For example, software development and maintenance is a process that takes business needs and transforms those needs into functionality. The readers of the Software Process and Measurement Blog should recognize that ideas in The Goal are germane to the realm of information technology.

As we have explored the book, I have shared how I have been able to apply the concepts explored to illustrate that what Goldratt and Cox wrote was applicable in the 21st century workplace. I also shared how others reacted to the book when I read it in public or talked about to people trapped next to me on numerous flights. Their reaction reminded me that my reaction was not out of the ordinary. The Goal continues to affect people years after it was first published. For example, the concept of the TOC and the Five Focusing Steps proved useful again this week. I was asked to discuss process improvement with a team comprised of tax analysts, developers and testers. Each role is highly specialized and there is little cross-specialty work-sharing. With a bit of coaching the team was able to identify their process flow and to develop a mechanism to identify their bottleneck(s) to improve their through put. Even though the Five Focusing Steps were never mentioned directly, we were able agree on an improvement approach that would find the constraint, help them exploit the constraint, subordinate the other steps in the process to the constraint, support improving the capacity of the constraint, then reiterate the analysis if the step was no longer a constraint. Had I never read The Goal, we might not have found a way to improve the process.

Perhaps re-reading the book or just carrying it around has made me overly sensitive to the application of the TOC and the other concepts in the book. However, I don’t think that was the real reason the material is useful. Others have been equally impacted, for example, Steve Tendon, author of Tame The Flow, and currently a columnist on the Software Process and Measurement Cast suggests that The Goal and the TOC has had a significant influence on his groundbreaking process improvement ideas. Bottom line, if you have not read or re-read The Goal I strongly suggest that you make the time to read the book. The Goal is an important book if you manage processes or are interested in improving how work is done in the 21st century.

I would like to hear from you! Can you tell me:

  1. How has The Goal impacted how you work?
  2. Have you been able to put the ideas in the book into practice?
  3. What are the successes and difficulties you faced when leveraging the Theory of Constraints?
  4. Do you use the Socratic method to identity and fix problems?

Re-Read Saturday Housekeeping Notes:

  • Next week we begin the re-read of The Mythical Man-Month (I am buying a new copy today, so if you do not have a copy, get a copy today.  I will be reading this version of Man-Month.
  • Remember that the summary of previous entries in the re-read of The Goal have been shifted to a new page.
  • Also, if you don’t have a copy of The Goal, buy one and read it! If you use the link below it will support the Software Process and Measurement blog and podcast. Dead Tree Version or Kindle Version.

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Epiphanies, the profound and sudden flash of understanding, in any field are rare; however, when they do happen they generally transform the person that has the revelation but don’t always have an impact on those around them. Sitting on a plane from Los Angles this week as I prepared to write this entry of Re-read Saturday, the person next to me pointed at my copy of The Goal and stated “I read that book, it changed my life.” As I have re-read The Goal I have been amazed at the number people that have stopped me to make sure I knew that they had read the book, also.  In today’s entry, the penultimate entry, Alex has an epiphany and discovers the answer to Johan’s final question to Alex.

Previous Installments:

Part 1       Part 2       Part 3      Part 4      Part 5 
Part 6       Part 7      Part 8     Part 9      Part 10
Part 11     Part 12      Part 13    Part 14    Part 15
Part 16

Chapter 39.  Bill Peach asks Alex to visit him and explain why his ideas are working.  Meanwhile, back at the plant all heck breaks loose.  The new orders have stressed the system.  Random problems in front of the bottleneck used up all of the buffer in front of the bottleneck steps.  The buffer had been used to keep he throughput through the bottleneck smooth and at maximum utilization. Once the buffer had been used up, the random problems caused work to get to the bottleneck in waves, causing the bottlenecks to be alternately starved and swamped.  This problem caused the plant to fall back to overtime and expediting work.

Alex leads a session with his team (soon to be Bob’s team) to find the root cause of the problem.  In the end the problem turned out to be that the new order had reduced the excess capacity in the plant.  Without changing the buffer in front of the bottleneck, the reduction in excess capacity meant that any shock to the system would quickly impact the bottlenecks which in turn would negatively impact the plants ability to deliver.  The team decides they need to rebuild the buffers to anticipate some level of shocks, using overtime and for the time being increase the delivery lead time.  Once a course was decided upon, Bob and “his” team put it into action.  Chapter 39 marks the transition of Alex to being division manager and Bob to plant manager.

Chapter 40.  Alex, now division manager, and Lou, now Alex’s division comptroller, discuss the problems they have in front of them as they make the commute home from division headquarters. The problems at the division level are seemingly insurmountable. Examples they discuss include a delay introducing new product models (even though there is demand) so that organization does not have to mark down old product currently in inventory.  Lou and Alex decide to apply the five step process to the problem: however, both agree, that while the problem is important it not urgent enough to need to break family commitments that evening both men had.  This is unlike earlier in the book when Alex and his team would practically live in the plant.  In the vernacular of Agile, Alex has discovered a sustainable pace.

The five step process is:

  1. Find the constraint
  1. Exploit the constraint
  2. Subordinate every other step to the constraint
  3. Elevate the constraint, then
  4. Repeat if the constraint has been broken

When they reconvene in the morning they struggle with how to apply the five step process to the division.  They determine the constraints at the division level are the policies that drive the wrong behavior.  Both Alex and Lou struggle with how to apply the process when faced with concepts like policies rather than something tangible like a production process when the epiphany strikes.

Johan had left Alex with the task of answering, “What are the techniques needed for management?” The struggle to apply the five step process lead Alex to the conclusion that, to manage, a leader must have the techniques to answer these questions:

  1. What to change?
  2. What to change to?
  3. How to cause the change?

Alex realizes he has learned to think for himself which was the outcome Johan had hoped for when he stopped providing advice.

Re-Read Saturday Notes:

  1. I anticipate that the re-read of The Goal will conclude next week with part 18. Our next book will be The Mythical Man-Month (I am buying a new copy today so if you do not have a copy . . . get a copy today and please use this version of Man-Month).
  2. Remember that the summary of previous entries in the re-read of The Goal have been shifted to a new page (here).
  3. Also, if you don’t have a copy of The Goal, buy one and read it!  If you use the link below it will support the Software Process and Measurement blog and podcast. Dead Tree Version or Kindle Version.