This week the fallout from overpromising the on the ability to deliver the miniLab spreads to Safeway in our re-read of Bad Blood, Secrets and Lies in a Silicon Valley Startup. ¬†Overpromising is a problem every team and organization faces. Almost all humans want to say yes and make people happy. As trained problem solvers, we rarely meet problems that we can not overcome, and hence we are optimistic in what we promise. ¬†The shenanigans at Theranos might not have the same root cause. Buy the book and read along! ¬† (more…)