Is the difference merely perspective?

Jeremy Willets and I recently facilitated a workshop titled, Managing Work Entry: How the Mushy Middle is Killing Your Agility (Path to Agility). Work entry is how work gets to an organization or team…not the sexiest topic in agile but it’s impactful. In the run-up to the conference, we previewed a version with a group of trusted colleagues and friends. Amongst the feedback was a comment, “don’t you mean work intake?” The short answer is no yet the path to that simple answer is a bit longer. Understanding why no is the right answer is important to foster understanding for anyone who wants to embrace agile or lean principles.